Is the database in single user mode?
sp_dboption [databasename], 'single user'
which resulted in
OptionName CurrentSetting
----------- --------------
single user on
to change this we simple issued
sp_dboption [databasename], 'single user', false
and checked again and this time it said
OptionName CurrentSetting
----------- --------------
single user off
Success! Now to fix the process...